Privacy Policy

This Privacy Policy describes how reggaindia.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Us

If you have any questions, need more details about our privacy practices, or wish to file a complaint, please reach out to us via email at hello@reggaindia.com.

Collecting Personal Information

When you visit our Site, we gather certain information about your device and interaction with the Site, along with details necessary to process your purchases. Additional information may be collected if you contact us for customer support. We refer to any information related to an identifiable individual as “Personal Information.” Below is a breakdown of the types of Personal Information we collect and why.

Device Information

• Purpose of collection: To ensure the Site loads correctly for you and to perform analytics on Site usage to enhance our services.
• Source of collection: Automatically collected when you access our Site via cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: Shared with our processor Shopify.
• Personal Information collected: Browser version, IP address, time zone, cookie data, viewed products or pages, search terms, and Site interaction details.

Order Information

• Purpose of collection: To provide you with products or services, process payment information, arrange shipping, and offer invoices or order confirmations. Additionally, to communicate with you, screen orders for potential risk or fraud, and, in line with your preferences, provide information or advertising about our products or services.
• Source of collection: Collected directly from you.
• Disclosure for a business purpose: Shared with our processor Shopify or Razorpay.
• Personal Information collected: Name, billing and shipping addresses, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

• Purpose of collection: To offer customer support.
• Source of collection: Collected directly from you.
• Disclosure for a business purpose: Not applicable.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to assist us in providing our services and fulfilling our contracts with you. For example:

• We use Shopify to power our online store. You can read more about how Shopify handles your Personal Information here: Shopify Privacy Policy.
• We may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests, or to protect our rights.

Behavioral Advertising

As noted above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For example:

• We use Google Analytics to understand how customers use the Site. You can learn more about how Google uses your Personal Information here: Google Privacy Policy. To opt-out of Google Analytics, visit Google Analytics Opt-out.
• We share information about your use of the Site, your purchases, and your interactions with our ads on other websites with our advertising partners. This information may be collected and shared directly with our partners or through cookies or similar technologies, subject to your consent depending on your location.
• We use Shopify Audiences to show ads on other websites with our advertising partners to potential customers who have made purchases from other Shopify merchants. We also share information about your Site usage, purchases, and the email address associated with your purchases with Shopify Audiences, enabling other Shopify merchants to make offers you may find interesting.